my mother and i visited your hotel for a 2 night mid week break, when we arrived we were not happy with the room as it was looking out at an apartment block i got one of the staff out side in the hall and asked could we be moved as i found the room to be quite depressing i can not remember her name but i have to say she was very accommodating and helped us to get relocated to another room which was much better. we had an evening meal in the bar which was just fabulous i had see food chowder to die for. mam had lamb stew to also die for, mam is old school and a good Irish cook she ranted and raved about the stew and is still wanting to have it again.we had a lovely stay we are from Dublin and just fancied a little break as my mam is not to good on her feet we were in walking distance to the shops and town. the staff i found to be very friendly and nice. for the rooms i was in i think a little update may be needed in decor.thank you. yvonne
Overall a very good hotel and well located for access to the city's shopping areas. The staff were excellent and very helpful especially in the restaurant. Food quality was excellent, well done to the chefs. Bedrooms and corridors are a little tired and need to be revamped, we stayed in a family rook on the 5th floor. We stayed on a B&B and Evening Meal basis and trying to get a meal on the Saturday evening was a bit of an ordeal as it was so busy. We would come again.
We stayed only one night and found a lovely hotel, nice comfortable room, brilliant breakfast. Staff very friendly and helpful
Excellenl Staff..at reception,bar and security . Ideal location ..steps to the shopping areas . The food is excellent,. Busy bar area but they dont skimp on the staff . Bedroom was spotless otherwise nothing special but I was lucky to get a brilliant view over the shannon
Plus points: Very central - walking distance to everything. Brand new hotel bar opened which is very nice. Good deal with groupschemes getting twin room for 20 euros less than normal price plus including breakfast. Minus points: Beyond the bar and lobby, the rooms are in need of an update. Rooms would not be a place to bring the other half to impress them. Suitable for just crashing for the night. Having to pay for car parking. Breakfast is ok if free but if you need to pay, go elsewhere.