Excellent hotel. Friendly staff. Comfortable bed. Clean room. Freshly cooked breakfast. Will stay again. Great location in the town.
Bedroom - a bit dated and dark but the bed was very confortable. Bathroom was of good standard. Very friendly staff. Complimentary tea and ginger bread was a lovely treat on arrival. Breakfast was excellent, served by experienced staff.
Car parking could have been an issue but we were there on a bank holiday, Next morning we were anxious about getting out to pay money to the machine prior to having breakfast, but the machine was broken and the receptionist kindly said to put a note on display instead.
Lovely hotel. Not too impressed with the bar area. 2 tv.s ruined the atmosphere. Staff were lovely. Room nice and comfortable.
excellent as good as it can be looking forward to staying again soon
My wife and I stayed at the Arbutus for 3 nights recently and thoroughly enjoyed the relaxed charm and friendliness of all the hotel staff from the receptionists, breakfast staff, bar staff and management. We were on a special rate and upgraded to a superior room and it was well worth it. The bed was huge, the bathroom very spacious and the room was ideal in every way and helped make our stay very comfortable. It is centrally located which is ideal for shops, pubs and restaurants and would heartily recommend it to other guests and will hopefully stay there again in the future.
stayed recently in this hotel. the staff were very welcoming and. helpful, food was great,and room old style and very comfortable. would certainly stay there again.great location in Killarney.
was very pleased with our stay recently,would go back there again.
Stayed here for a 3 night break with my family and extended family. Very comfortable and hassle free place to stay. This family run hotel is very central in Killarney and has an old world charm, and style.. Very friendly and helpful staff. Lovely breakfast room, great breakfast, great choice on the menu. Would stay again, and would recommend to anyone. A hotel with character.
We stayed at the Arbutus for two nights at the end of November 2013. All the staff were very friendly and helpful. It is a very homely hotel. We arrived in late one night and the heating had gone off so the night porter brought up a portable oil heater for us.
The breakfast was very good and it was cooked to order.
The hotel was a few hundred yard from the train station and it was right in the town centre. We enjoyed the traditional music and singing in Murphey's Pub next door on the Friday and Saturday nights.
We would certainly stay here again.
We stayed here for 2 nights 8/9th November 2013. The welcoming we received from the moment we checked into the hotel was lovely. The receptionist Bridin was amazing I needed to book a restaurant for meal for my daughters 21st and she couldn't have been more helpful in arranging this. All the staff we met over the weekend were so friendly it was like home from home nothing was a bother to them. Really enjoyed the breakfast everything was cooked fresh for you homemade brown bread was delicious and would recommend their homemade ginger cake. I have stayed here before and would defiinetly recommend it to anyone.
Excellent hotel. Very central. Beautiful uniquely decorated rooms. Staff helpful and friendly. Lovely breakfast. Enjoyed our stay here.
Great location very clean hotel old world but lovely. I would recommend this hotel and will stay again in the future.
Lovely old style hotel. Staff are excellent, professional and very friendly. We enjoyed complementry tea, coffee, homemade scones and homemade jam by the open fireplace.
The breakfast was great with fresh fruit salad, homemade scones & jams etc. Good cereal & juice choice. We also had the choice of a full Irish and many other choices from the menu. Excellent table service as well as self service for the cold foods. The staff make a real effort to make you feel appreciated as a guest.
First room we were offered was not to our taste but there was no problem changing to another room. The bathroom was up to date with White towels. The bed sheets are crisp and White also. The bedroom furniture was to a good standard but the decor needs updating, wall paper and paint getting grubby. We both agree with a bit of a face lift we would consider this hotel to be a four star
We. Would stay in the hotel again
Excellent and friendly staff, made me and my friend very welcome and relaxed. Rooms were clean but sound seeped through from room beside me and above me. Breakfast was superb, great selection, great food and great service, couldn't have asked for more. All in all an excellent stay adn I would stay again, as the moise didn't bother me too much as I didn't spend too much time in the room other than to sleep.